New Range (before it stopped working)
I just wanted to take this space here (since it is my space) to express my displeasure with General Electric. We bought an electric range through Home Depot at the end of December. The range worked perfectly for two weeks and then one day decided to shut off as it was preheating. After several attempts with the circuit breaker and GE’s phone number, I managed to schedule a service call. They rescheduled three times due to overbooking. The final rescheduling put my service call off “indefinitely” until a part they think they need would be back in stock. No one from GE actually ever came to my house, they diagnosed the problem over the phone. We were restricted to cooking in the microwave for over two weeks. After getting nowhere with GE’s customer service people (who I’m still waiting for a call from), I went to Home Depot figuring that if nothing else, I would walk in there with my range and demand a refund. Home Depot bugged GE for me and after a week of getting no further than I did, Home Depot offered a swap for the same model. The only catch being that we had to uninstall the busted range and install the new one ourselves (which is not as hard as one might think). Anyways, the whole point of this little rant is General Electric Bad, Home Depot Good.
